Ordering/Payment & FAQ's

Minimum Order

For custom party cake orders, we have a minimum of $85.00.  This minimum is regardless of size or design.


Wedding cake orders our minimum of $250.00. This minimum is regardless of size or design.


These minimums are for CUSTOM orders.

Party Cake Date Retainer

All party cakes are booked on a first come first reserved basis.  Party cakes are secured on our calendar with a date retainer of 50% of the total cost of your order. Date retainers are non-refundable and non-transferable.


Cake orders placed with less than 14 days notice must be paid for in full within 24 hours or order will be cancelled.


Cake orders of $100 or less must be paid for in full within 24 hours of placing the order or the order will be cancelled.

Wedding Cake Date Retainer

Wedding cakes are also booked on a first come first reserved basis.  Wedding cakes are reserved with a $200 non-refundable date retainer.  The remaining balance  is due 14 days prior to the event date. 


 Failure to observe this timeline will result in the order being cancelled.

Delivery

We do not deliver orders under $100.00 these orders must be picked up at our studio location.


For non-wedding orders over $100.00 we offer complimentary delivery within 10 miles of our studio.  Outside the 10 mile area is a $20.00 delivery fee.


For wedding cakes, delivery is based on the location of your venue.  If you are purchasing a bridal package, delivery up to 30 miles is included in our package pricing. For wedding packages where the venue is further than 30 miles (one way) an additional fee will be applied based on location. 

Pickup

Please note that we are closed on Sundays.  If your event is on a Sunday please make arrangements for pickup or delivery on Saturday.  Most cakes do not require refrigeration.  We will advise you if your cake should be refrigerated.


For orders that will be picked up at our studio, pickup times are between 9am and 12 noon on Saturday.  We deliver cakes between 1pm and 4pm on Saturday.  We will not return to the studio after 12 noon so please make sure you arrive in plenty of time to get your order.

Food Allergies

Everyone should have a great dessert - regardless of a food allergy.  We can provide cakes that have no eggs, dairy or gluten. We also can provide vegan cakes as well. 


**Please note that while we can make gluten free items, we are not a gluten free bakery. We use wheat and wheat products and while we take all health and safety precautions when preparing gluten free items, there is always a chance of cross-contamination**  Ordering of these items is at your own risk.